猫専門のペットシッター | Catten (キャットン) | 世田谷区 用賀・二子玉川・桜新町・上野毛・等々力・尾山台

English

Catsitter Catten supports you and your cats at home.

Services

  • Catsitter Catten takes care of your cats at home while you are away . CS Catten visits your house once a day to feed your cats, clean up their litters, check their well being and play with them. CS Catten will send you a daily report in English by e-mail or Facebook message.
  • When your travel is planned, please contact CS Catten from the Sitting Request section below.

Area of service

Area of service
Den-en-toshi Line
Sakura-shimmachi, Yoga, Futakotamagawa
Oimachi Line
Kaminoge, Todoroki, Oyamadai

Tariff

Tariff

Base Charge

JPY3,000 (1 visit per day)

*In case 2 visits per day are needed for aged or baby cats, the charge is doubled. (Except busy seasons such as year end, new year, Golden Week, mid-summer Obon.)

Transportation

  • Round trip public transportation fare from CS Catten (Yoga Station or Tamagawa-Byoin-Iriguchi Bus Stop).
  • For the area where the public transportation is not available, the visit by bicycle less than 10 minutes from CS Catten (Tamagawadai 2-chome) is at free of charge. JPY300 per visit for 10 minutes or more.

Cat Record

  • A record will be created at JPY1,000 per cat at the beginning of services. This is for the first time only.
  • When a new cat joins, a new record will be created at JPY1,000.

Options

  • The base price covers 2 cats. JPY500 for an additional cat.
  • To return your house key, the secure postal system Letter Pack Light at JPY370 is recommended.
  • Watering plants inside the house, picking up newspaper and/or postal mails from mail box – free of charge.

Payment / Cancellation Policy / Emergency Request

Payment

  • Please pay in advance by bank transfer or cash.

Cancellation Policy

  • 2 days before the first sitting day – 30% of the base price
  • 1 day before the first sitting day – 50%
  • Day of the first sitting day – 100%
Cancellation Policy
  • In case you return home earlier than scheduled dated, 30% of base price of remaining days.
  • Please bear the postal fee to return your house key, and bank transfer fee.

Emergency Request

  • In case the request form and/or the house key arrived to Catten, the emergency charge will be charged.
    • 1 day before the first sitting day – JPY1,000
    • On the first sitting day – JPY2,000

Sitting Request

Estimate

  • If you would like to have an estimate prior to the sitting request, please fill out the Estimate Request form.

Sitting Request for the First Time

  • If you request the sitting for the first time, please use the Sitting Request for First Time form and send it at least one week prior to the sitting.
  • In case it is less than 3 days prior to the sitting, CS Catten will require the emergency charge (JPY500).
  • Please input your address, nearest station/bus stop, number of days of sitting, number of your cats if you have not received the estimate from CS Catten yet.

Sitting Request for Repeater

  • Please fill out the Sitting Request for Repeater form if you are the repeater.
  • In case there are changes in number of your cat(s), address, e-mail address or telephone number, please input the latest information.
  • If you need a pre-meeting for this time, please indicate your preference of timing. (Pre-meeting is subject to fees.)
  • Please input required-marked sections only if there are no changes since the last sitting.

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